ABOUT RED BOX

Red Box is one of the first to partner with Microsoft to provide secure, resilient and scalable capture, retrieval, archiving and retention of Microsoft Teams communications. In a demanding global regulatory landscape, Red Box already captures and secures millions of calls daily across UC, telephony, turrets and mobiles, for customers operating in regulated environments such as financial services and call centers, adhering to regulations like Dodd Frank, MiFID II, PCI DSS and GDPR. Red Box is also a preferred Telephony Partner for Dynamics 365 Sales Insights and Customer Service Insights.

WHY RED BOX

EASE OF INTEGRATION

We have done the upfront integration work with Microsoft to enable you to be up and running quickly and seamlessly.

FAST AND FLEXIBLE DEPLOYMENT

Whether on premise, in the cloud or a hybrid environment, the Red Box platform can be deployed in as little as a couple of days.

QUALITY AND RESILIENCE

Up to 99.999% service availability, highly scalable and offering AI-quality stereo voice capture for small business and global enterprises alike.

CERTIFICATION

Obtaining the ‘Certified for Microsoft Teams’ accreditation is a key milestone in our product roadmap.

FREE AND OPEN APIS

Maximize the value of captured communications via integration with your choice of applications or services and/or the Red Box application suite.

TRUSTED GLOBALLY

By over 3,500 organizations across the world, including global banks, contact centers and emergency services organizations.

Maximise your voice data

With Red Box, organisations retain complete voice data sovereignty and through a broad partner ecosystem enable them to maximise their voice data. Teams Compliance Recording The Red Box compliance recording solution for Teams captures all conversations that take place within the application for all regulated users automatically.

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